Disney Magic Sucks Customer Reviews and Feedback
Disney Magic is the first cruise ship owned and operated by Disney Cruise Line, a subsidiary of The Walt Disney Company. She has 11 public decks, can accommodate 2,700 passengers in 875 staterooms, and has a crew of approximately 950. The interior of Disney Magic is decorated in the Art Deco style.
Manager (Former Employee) says"I worked as a manager and was paid terribly. Unrealistic goals and everyone is trying climb on each others heads to get promotions. The worst aspect is that the pay is terrible. If you are from a developing country it might not be so bad but nobody from the first world should be working for DLC. Huge hierarchy problem if you are not an officer you are nothing. Cons: Terrible directors. Bad pay. Stuck on ship for months."
Program Coordinator (Former Employee) says"Absolutely the worst experience of my life! The company is a CULT They read your mail, spy on you, abuse you and try to brainwash you Not to mention you are overworked Do not work for this company!"
Crew Member (Former Employee) says"Too many hours, 80plus per week, tiny cabin space, no time for social life, they will literally suck the energy and enthusiasm out of you.. no time off in ports, terrible people working in management, terrible communication from ship to shore. S Cons: Long hours, no time to get off the ship, it’s like a prison sentence, not a contract"
Labor Leader / Analyst (Former Employee) says"My Manager was fired for doing drugs and there also was Drinking and becoming intoxicated at the Office and close clicks of friends. i you are over 30, a male or a person of color don't even waste your time. Cons: Upper Management"
Vacation Planner (Former Employee) says"underpaid and overworked. No room for advancement here so be prepared to take calls for the rest of your life. Toxic environment - its all about seniority and not what you know in this company."
Youth Activities Counselor (Former Employee) says"Hard job, working on a ship, working 70hours minimum per week, for upto 8 months at a time, long shifts, but its a good team ethic"
Youth Activities Counselor (Former Employee) says"I am a young British girl and I was over the moon when I got the job as a Youth Activities Counselor on board the Disney Dream. Now the reality: working 11 hours a day 7 days a week, stood in a kids club in a designated spot, moving every 30 minutes. You would be put next to the toilet, in a submarine etc and just basically enforce rules on the children. You are pretty much a life guard in a kids club. 'Walking feet' as you weren't allowed to say no running. I eventually fainted in the shower due to be over worked. After this, they put me in a medical cabin for 3 days and wouldn't let me eat anything but dried cereal as I may have 'AGE' ( a cruise ship virus). This isolation made me even more ill. The management really don't care about any one either, just licking the higher managements behinds. They tend to not tell you what the job really entails, but that's because it's painfully boring and repetitive. Don't do it. The only benefit was the crew bar which got me through it and I made some amazing friends. Cons: No days off for 4 months, 11 hours a day, boring, repetitive, you are completely disposable to them"
Cruise Vacation Planner (Current Employee) says"At DCL they talk about "networking" which is code for hiring/promoting your friends. Absolutely awful management in the contact center. If you want to come to work and just pick up a paycheck, this is great for you. If you take pride in your work and feel like your performance should matter more than who you make friends with, then this is not a great move for you."
Assistant server (Former Employee) says"pire experience possible travail de plus de 80 heures par semaines sans in jour de repos paye 4 euros de l'heure heureusement les pourboires sont là Cons: Harcèlements sexuels tolérer"
General ship wide technician (Former Employee) says"Ship life is different than any other way of life. Everything is about positive attitude and if you don't have one at all times than you are looked down on. Management is not supportive and likes to keep you out of the loop of things and only tell you what you need to know, not the information that wil help you do your job better. worst experience."
Crew member (Current Employee) says"Could do much better job in taking care of their employees and offer assistance and understanding when needed. Company cares about guests only and their motto is Disney difference ; however they way they are is actually that no one is allowed to outstand in any ways,with hair ,nails,posture ,opinion and ironically that’s the difference. Management is promoting based on Favorism and it’s the only company where you can get the job if you are just talking a lot and know how to charm, everything else ,how hard working and capable you we doesnt matter. Their promotion system has step ups where you get to be a manager to your colleagues for one contract and then they step you down just because they can and you get to be working normally with your colleagues you just recently were a manger too.. so many things they need to work on and get in the line with other big names out there : google, Apple ,virgin ,amazon...those company’s know that happy employee will keep the company running. Disney is too old fashioned and ancient."
Character Associate/Character Line Captain (Former Employee) says"If you work for the cruise line, you need to make sure and do it when you are 18-21. For the work that was required, it was not worth the pay. Since they run off of maritime law, they can work you up to 70 hours before overtime kicks in. If you elect to participate in overtime, the hours bump up to 96 a week. Travel young, don't wait to get old and then work for them. Cons: Confined quarters, harsh rules, zero tolerance for any substances."
Chef de cuisine (Former Employee) says"I have worked as a chef de cuisine for a year on the Wonder. The company is brilliant but the management ( chef executive) on board was nasty. Verbal and physical abuse, forcing us to lie about our working hours, stopping us from having a break. I was pushed out when 2 of us went to make a complain to HR. ridiculous. Cons: the management on board, 7 days a week work, poor wage"
Personal Trainer (Former Employee) says"Working in the Senses Spa as a contractor for Disney Cruise Line through Steiner Int. taught me a lot. Cons: extremely long hours"
Guest Services Host (Former Employee) says"This was the worst cruise line I have ever work for. They want you to do your work and disappear. Not even in the crew areas you are welcomed to stay when you are off duty. Unfair code for promotions as well Cons: They want you to do your work and disappear, not even in the crew areas you are welcomed to stay when you are off duty, unfair code for promotions as well"
Youth Counselor (Former Employee) says"When you think of Disney u think of something magic and fun. Cons: Very long hours, not enough free time to plan or visit places ashore."
Bar Server / Trainer (Former Employee) says"Not a great company to work for. though, I would recommend working for a cruise line company to get the experience. Though, Disney Cruise Lines pay was by far the worst pay I have ever received. They are permitted to pay .15 cents hourly based on being an international ship."
Quick Service Attendant (Former Employee) says"Direct contact with the customer, preparation of food lines, general cleaning, USPH cleaning, store and maintain items stocks. Also responsible for providing the service to take orders, serve tables and coordinate the delivery of all foods and beverages."
Custodian/hostess (Current Employee) says"Travelling the world.. Meeting new friends eating great food.. It's just a wonderful time working at Disney.. There is always promotions so you really don't say in one position long"
Merchandise Host (Former Employee) says"The iconic name of the company and the values belief of the founding father of the company was tremendously appealing back in his time, he is a visionary with a big heart and passion in doing in what he did best, it’s just sad that it wasn’t like in his days that the company stand firm. As in my understanding back then in his time it is surely a pro employee company coz of the mission vision he set as describe as a family. And today it was just words. he build an iconic company name but sadly, as of now, Inside the company it is deteriorating coz the the people running the company doesn’t have his passion. Cons: Long hours, stressful environment"